Privacy Policy

Effective Date: March 30, 2025

Introduction

This Privacy Policy explains how we (“Tapelio,” “we,” “us,” or “our”) collect, use, and share your personal information when you visit www.tapelio.com (our “Site”) or use our services. By using our Site or buying from us, you’re agreeing to this policy. If you don’t agree, please don’t use our services. We’re based in Toronto, Ontario, Canada, and proudly serve customers in Canada and the United States.

Information We Collect

When you interact with us, we collect a few types of personal info to help things run smoothly:

Contact Info: Your name, billing/shipping address, phone number, and email.
Order Info: Details about what you buy (like Tapelio NFC-enabled Review Cards, Tapelio Stands, or eBooks), payment info (handled by third-party processors), and shipping details.
Account Info: If you make an account, we store your username, password, and related details.
Messages You Send: Anything you share with us via chat, email, or our website.
Tech Stuff: Things like your IP address, browser type, pages you visit, and how you use the Site—collected automatically with cookies and similar tools.

How We Use Your Information

We use your information to make your experience with Tapelio great:

To process and deliver your orders, like shipping out NFC-enabled Review Cards, Tapelio Stands, or sending eBooks.
To keep you updated with order confirmations, shipping info, and support replies.
To personalize your time on our Site and improve what we offer.
To send you promotional emails or updates (don’t worry—you can unsubscribe anytime).
To keep things safe, prevent fraud, and follow the law.

Cookies and Tracking

We use cookies and similar tech to remember your preferences, track how our Site’s doing, and show you relevant ads. You can turn off cookies in your browser, but some features might not work as well if you do.

Your Rights

Depending on where you live, you might have rights like:

Checking, fixing, or deleting your info.
Saying no to certain uses or marketing emails.

Asking for a copy of your data.
To use these rights, just email us at info@tapelio.com.

Keeping Your Info Safe

We work hard to protect your info with solid tech and practices, but no system is perfect. We keep your data only as long as we need it for these purposes or as the law requires.

Kids’ Privacy

Our services aren’t for anyone under 16. We don’t collect kids’ info on purpose. If you’re a parent and think your child gave us info, reach out to us at info@tapelio.com, and we’ll delete it.

Data Across Borders

Since we’re in Canada and serve the U.S., your info might cross borders. We’ll protect it following this policy and the law, no matter where it goes.

Third-Party Links

Our Site might link to places like Google or Yelp for reviews. We’re not responsible for their privacy rules, so check their policies before sharing anything there.

Updates to This Policy

We might tweak this policy now and then as our business or laws change. We’ll update the “Effective Date” at the top. If you keep using our Site after that, it means you’re okay with the changes.

Contact Us

Got questions or want to manage your info? Contact us:

Tapelio
Email: info@tapelio.com

Location: Toronto, Ontario, Canada

Website: www.tapelio.com

About Tapelio

We’re an independent brand, not tied to Google, Yelp, Meta, or Tripadvisor. Our products—like NFC-enabled Review Cards, Tapelio Stands, and eBooks—help businesses gather and manage customer reviews easily.